Terms and Conditions

1. Scope

The following Terms and Conditions apply to all orders placed through our online shop. Our online shop is directed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business, or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity that, when concluding a legal transaction, acts in the exercise of their trade, business, or profession.

2. Contracting Party, Conclusion of Contract, Correction Options

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation via email.

3. Contract Language, Storage of the Contract Text

The available languages for the conclusion of the contract are German and English.
We store the contract text and send you the order details and our Terms and Conditions in text form. For security reasons, the contract text is no longer accessible online afterwards.

4. Delivery Terms

Shipping costs are added to the specified product prices. Further details can be found in the offers.
Delivery is exclusively by shipment. It is not possible to collect the goods yourself.

5. Payment

The following payment methods are generally available in our shop:
– Credit card
– SEPA Direct Debit
– PayPal / PayPal Express
– Sofort by Klarna
– Google Pay
– Apple Pay
– Klarna (Invoice, Installment payment, Direct debit, Credit card)

Details on each payment method are provided during the ordering process.

6. Retention of Title

The goods remain our property until full payment has been made.

7. Transport Damages

If goods are delivered with obvious transport damage, please report such damage to the carrier immediately and contact us promptly. A late report or contact has no consequences for your statutory rights, in particular your warranty rights. However, you help us to assert our own claims against the transport service provider or transport insurance.

8. Warranty and Guarantees

Statutory Liability for Defects

Unless expressly agreed otherwise, statutory liability for defects applies. The following restrictions and reductions do not apply to claims for damages caused by us, our legal representatives, or vicarious agents:
– in the event of injury to life, limb, or health
– in the event of intentional or grossly negligent breach of duty or fraudulent intent
– in the event of breach of essential contractual obligations (cardinal duties)
– within the framework of a guarantee, if agreed
– insofar as the scope of the Product Liability Act applies.

Used Goods

For consumers, the following applies when purchasing used goods: If the defect occurs more than 12 months after delivery, claims for defects are excluded. Defects that occur within 12 months of delivery can be asserted within the statutory limitation period.

Exclusion for Wear, Improper Handling, and Environmental Influences

The warranty does not cover:
– Wear and tear due to normal use (e.g., patina on Vachetta leather, corner wear, zippers, cords, or handles)
– Damage caused after delivery by improper use, care, or cleaning (e.g., contact with water, chemicals, unsuitable cleaning agents)
– Damage caused by external environmental influences such as heat, humidity, dryness, or improper storage.

Exclusion for Known Defects

Defects that were known to the buyer before the conclusion of the contract or that were explicitly stated or visible in the product description or product photos are excluded from the warranty.

Statutory consumer rights remain unaffected.

9. Liability

We are always fully liable for claims for damages caused by us, our legal representatives, or vicarious agents:
– in the event of injury to life, limb, or health
– in the event of intentional or grossly negligent breach of duty
– within the framework of a guarantee, if agreed
– insofar as the Product Liability Act applies.

In the event of a breach of essential contractual obligations due to slight negligence, our liability is limited to the foreseeable, typical damage for the contract. Otherwise, claims for damages are excluded.

10. Right of Withdrawal

Consumers have a statutory right of withdrawal, as described in the following right of withdrawal policy.

Exclusion for Showroom Purchases

The right of withdrawal applies exclusively to online purchases made via our webshop.
Purchases made directly in our showroom in Munich are excluded from the right of withdrawal.

Withdrawal Instructions

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you, or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement (e.g., a letter sent by post or email). To comply with the withdrawal period, it is sufficient that you send the communication concerning your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), immediately and at the latest within 14 days from the day on which we receive the notification of your withdrawal.
For this repayment, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods immediately and in any case no later than 14 days from the day on which you informed us of your withdrawal. The deadline is met if you send the goods before the expiry of 14 days.

You bear the direct costs of returning the goods.

Exception or Premature End of the Right of Withdrawal

The right of withdrawal does not apply to contracts for:
– Goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
– Sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery
– Goods which, after delivery, were inseparably mixed with other goods by their nature
– Audio or video recordings or computer software in a sealed package if the seal was removed after delivery
– Newspapers, journals, or magazines, with the exception of subscription contracts.

Withdrawal Form

The withdrawal form and further information can be found online at any time at:
https://vintageonfriday.de/de/pages/return

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR). However, we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Cancellations

In the event of a cancellation by the customer, we reserve the right to charge a cancellation fee of up to 5% of the order value, provided that transaction or processing costs have already been incurred.

The cancellation fee does not apply if the payment was made by bank transfer or cash and no transaction costs were incurred.

Statutory consumer rights remain unaffected.